Contact us

Telephone: 0333 3214932

 

We are open to take calls 9am-5pm Monday to Friday

Call Costs - Standard network charges apply however charges from some networks or mobile phones may vary. Calls may be monitored or recorded in order to improve service quality and for staff training.

 

Email: nwss.customer@nwl.co.uk 

 

A member of the Customer Team based at Howdon will respond to your email between 9am-5pm Monday to Friday.

Opening times for Christmas 2024

 

Addresses and location maps for our laboratories are detailed below:

Northumberland Dock Road
Howdon
Wallsend
NE28 0QD

 

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Horsley Laboratory
Horsley
Newcastle upon Tyne
NE15 0PE

 

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Chelmsford Laboratory
South Hanningfield
Chelmsford, Essex
CM3 8HS

 

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